Privacy policy

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Our contact details

Name: webster and co
Address: fitness4less, wyncolls road, Colchester, CO49AS
Phone Number: 07580060490
Our Data Protection Officer: Amanda Webster
E-mail: websterandcohairsalon@gmail.com

We are committed to protecting your privacy and personal data. This privacy policy explains how we use any personal information we collect about you when you use this website and visit our salon. Our website may contain links to other websites, social media platforms, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
In this policy:
“we”, “us” and “our” refer to The Company
“website” refers to our website
“user,” “users,” “you” and “your” refer to anyone who visits our website and our salon.
“GDPR” means General Data Protection Regulation
“ICO” means Information Commissioners Office
“Cookies” are text files placed on your computer to collect standard website user behaviour information.

The type of personal information we collect

We currently collect and process the following information:
• Identity Data may include your first name, maiden name, last name, marital status, title, date of birth and gender.
• Contact Data may include your billing address, delivery address, email address and telephone numbers.
• Financial Data may include your bank account and payment card details.
• Transaction Data may include details about payments between us and other details of purchases made by you.
• Usage Data may include information about how you use our website, products and services.
• Marketing and Communications Data may include your preferences in receiving marketing communications from us, any third parties and your communication preferences.
• Technical Data may include photos (your verbal consent to take photo and use on our social media)
• Profile Data may include your purchases or orders, your interests, preferences, feedback and survey responses. Records of personal service (chemical, AAt, Strand test)

How we get the personal information and why we have it

Most/All of the personal information we process is provided to us directly by you. We use the information that you have given us in order to:
• To enable us to supply products, services, offers and packages that you have purchased
• To reply to contact you
• To send you newsletters that you have opted in to
• Subscribe to our service, newsletter or other publications;
• leave a review / give us feedback
• To keep records of any service/chemical service

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information electronically and to write.
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting amanda at websterandcohairsalon@gmail.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored secure electronical device and lockable file.
We keep your personal information until you withdraw consent or it is determined your consent no longer exists. We will then dispose your information by deleting permanently off electronical devices and all paper will be sheared.

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at amanda at websterandcohairsalon@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at amanda at websterandcohairsalon@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk